Scenario

Terms and Conditions

Last Updated: February 23, 2026

These Terms and Conditions ("Terms") constitute a binding agreement between you ("User," "you," or "your") and Scenario Inc., a Delaware corporation with its principal place of business at 440 N Barranca Ave #9893, Covina, CA 91723, USA ("Scenario," "we," "us," or "our").

These Terms govern your access to and use of the Scenario platform, including our website at scenario.com, the application at app.scenario.com, the API documented at docs.scenario.com, and all related services, tools, and features (collectively, the "Platform").

By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Platform.

Enterprise Customers: If you have executed a Master Services Agreement ("MSA") or other written agreement with Scenario, the terms of that agreement govern your use of the Platform and take precedence over these Terms to the extent of any conflict. These Terms apply only to matters not addressed by your MSA.

The short version

  • You own your content. Scenario does not claim ownership of anything you upload.
  • You own your generated assets. Use them commercially, sell them, modify them — they’re yours.
  • We may use aggregated insights from how content is processed to improve our AI, but we never sell or share your content with other users.
  • Customers with an Enterprise plan and Master Services Agreement (MSA) receive a contractual guarantee: none of the content you upload or generate will ever be used to train or improve other models or tools. This covers all models and tools marked “Enterprise Ready” in the Scenario console — over 95% of our platform as of February 2026.
  • Compute Units are how you pay for generations. Unused units don’t roll over.
  • You can cancel anytime. You keep access until the end of your billing period.
  • We can suspend accounts that violate our Acceptable Use Policy (no CSAM, no deepfakes of real people, no reverse engineering).
  • Disputes are resolved by arbitration in Delaware. You can opt out of arbitration within 30 days of signing up.

The full terms below provide the legal details.


1. Account Terms

1.1 Eligibility

You must be at least sixteen (16) years of age to use the Platform. If you are between 16 and 18 years of age (or the age of majority in your jurisdiction), you may only use the Platform with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Platform, you represent and warrant that you meet these eligibility requirements.

1.2 Account Registration

To access most features of the Platform, you must create an account. When you register, you agree to:

  • Provide accurate, current, and complete information during registration;
  • Keep your account information up to date;
  • Maintain the confidentiality of your login credentials;
  • Accept responsibility for all activity that occurs under your account.

You may register using email and password, or through supported third-party authentication providers (such as Google or GitHub). Regardless of your registration method, you are responsible for safeguarding your account.

1.3 Account Security

You must immediately notify Scenario at support@scenario.com.

if you become aware of any unauthorized use of your account or any other breach of security. Scenario is not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

1.4 One Person, One Account

Each individual may maintain only one free account. You may not create multiple free accounts to circumvent usage limits. Organizations may create separate workspace accounts for legitimate business purposes.

1.5 Account on Behalf of an Organization

If you create an account on behalf of a company, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, and “you” and “your” in these Terms refer to both you as an individual and the entity you represent.


2. Service Description

2.1 The Platform

Scenario is an AI-powered creative platform designed to help game developers, studios, and creative professionals generate consistent art assets using generative AI. The Platform provides tools and capabilities including, but not limited to:

  • Custom AI model training on your proprietary data and art styles;
  • Image generation through text-to-image, image-to-image, inpainting, outpainting, and other AI-powered workflows;
  • 3D model generation for game-ready assets;
  • Video generation for animated content and visual effects;
  • API access for programmatic integration and automation;
  • Workspace management with team collaboration, roles, and permissions;
  • Asset management tools for organizing, tagging, and exporting generated content.

2.2 Cloud-Based Service

The Platform is provided as a cloud-based software-as-a-service (SaaS). You access the Platform through your web browser or through our API. Scenario does not provide desktop or locally installed software. You are responsible for maintaining a compatible device, operating system, and internet connection to access the Platform.

2.3 Beta Features and Experimental Tools

Scenario may, from time to time, offer features, tools, models, or capabilities designated as “beta,” “preview,” “experimental,” “early access,” or similar labels (“Beta Features”). Beta Features are provided as-is, may contain bugs or errors, and may be modified or discontinued at any time without notice. Your use of Beta Features is voluntary and at your own risk. Scenario makes no commitments regarding the availability, performance, or future release of any Beta Feature.

2.4 Service Availability

While Scenario strives to maintain high availability, we do not guarantee uninterrupted access to the Platform. The Platform may be temporarily unavailable due to maintenance, updates, infrastructure issues, or circumstances beyond our control. We will make reasonable efforts to provide advance notice of scheduled maintenance.


3. Subscription Plans, Compute Units, and Billing

3.1 Plans

Scenario offers the following types of plans:

  • Free Tier: A limited plan that provides a daily allocation of Compute Units at no charge. The Free Tier is subject to usage limits, feature restrictions, and fair use policies as described on our pricing page.
  • Paid Plans: Subscription plans that provide a monthly or annual allocation of Compute Units along with access to additional features. Details of each plan, including pricing and included Compute Units, are available at scenario.com/pricing.
  • Enterprise Plans: Custom plans negotiated and governed by a separate Master Services Agreement (MSA). If you are an Enterprise customer, the terms of your MSA supersede these Terms.

3.2 Compute Units

“Compute Units” are usage-based credits consumed when you use the Platform to generate content (images, 3D models, videos, or other outputs) or train custom AI models. Each generation or training operation consumes a specified number of Compute Units based on factors such as the type of generation, resolution, model used, and other parameters. Current Compute Unit consumption rates are published in our documentation and may be updated from time to time.

Compute Units included in your plan are allocated on a monthly or annual basis depending on your billing cycle. Unused Compute Units do not carry over to the next billing period unless your plan explicitly states otherwise. You may purchase additional Compute Units as add-ons during your billing period; such additional purchases are non-refundable.

3.3 Billing and Payment

By subscribing to a Paid Plan, you authorize Scenario to charge your designated payment method (credit card, debit card, or other accepted payment method) for the applicable subscription fees on a recurring basis (monthly or annually, depending on your selected billing cycle).

All fees are stated in U.S. Dollars (USD) unless otherwise indicated. Payment is due at the beginning of each billing cycle. If payment fails, Scenario may suspend your access to paid features until the outstanding balance is resolved.

3.4 Auto-Renewal

Paid Plans automatically renew at the end of each billing cycle (monthly or annually) unless you cancel before the renewal date. You may cancel auto-renewal at any time through your account settings. Cancellation takes effect at the end of the current billing period; you will retain access to paid features until then.

3.5 Price Changes

Scenario may adjust pricing for Paid Plans from time to time. We will provide at least thirty (30) days’ advance notice of any price increase. Price changes take effect at the start of your next billing cycle following the notice period. If you do not agree with a price change, you may cancel your plan before it takes effect.

3.6 Refunds

All fees are generally non-refundable. No refunds or credits will be issued for partial billing periods, unused Compute Units, or plan downgrades. Scenario may, at its sole discretion, offer refunds or credits in exceptional circumstances.

3.7 Taxes

All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all such taxes associated with your use of the Platform, except for taxes based on Scenario’s net income. If Scenario is required to collect or remit taxes on your behalf, those taxes will be added to your invoice.

3.8 Free Tier Limitations

The Free Tier is offered at Scenario’s discretion and may be modified, limited, or discontinued at any time. Scenario reserves the right to impose additional restrictions on Free Tier accounts, including but not limited to rate limits, feature restrictions, and content retention limits.


4. Intellectual Property Rights

4.1 Scenario’s Ownership

Scenario retains all right, title, and interest in and to the Platform, including but not limited to: the software, infrastructure, user interface, design, algorithms, Scenario’s proprietary AI models (distinct from your Custom Models), documentation, trademarks, trade secrets, and all other intellectual property embodied in or related to the Platform. Nothing in these Terms transfers any ownership of the Platform or Scenario’s intellectual property to you.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely in accordance with these Terms and your applicable plan.

4.2 Your Content

“Your Content” means all data, images, artwork, text, files, training data, and other materials that you upload to, submit to, or make available through the Platform. You retain all right, title, and interest in and to Your Content. Scenario does not claim ownership of Your Content.

By uploading Your Content to the Platform, you grant Scenario a limited, non-exclusive, worldwide license to host, store, process, display (to you and your authorized workspace members), and technically manipulate Your Content as necessary to provide, operate, maintain, and improve the Platform and deliver the services you request (such as training custom models or generating assets). This license terminates when you delete Your Content or when your account is terminated, subject to reasonable backup and deletion timelines.

4.3 Generated Assets

“Generated Assets” means any images, 3D models, videos, textures, sprites, or other outputs produced by the Platform based on your prompts, inputs, or Custom Models.

You own your Generated Assets.

Subject to the provisions of Section 4.5 (AI Output Limitations) and your compliance with these Terms, Scenario assigns to you all right, title, and interest in and to the Generated Assets created through your use of the Platform. You may use, modify, distribute, sell, license, and otherwise exploit your Generated Assets for any lawful purpose, including commercial use, without additional fees to Scenario beyond your applicable plan fees.

4.4 Custom Models

“Custom Models” means AI models that you create on the Platform by training Scenario’s base model architecture on Your Content.

Your Custom Models belong to you. You retain all rights to the training data you provide and the resulting trained model weights specific to your customization. Scenario retains ownership of the underlying base model architecture, training infrastructure, and platform technology that your Custom Models are built upon.

You may not extract, download, reverse engineer, or otherwise attempt to obtain the underlying model weights, architecture, or algorithms of your Custom Models or Scenario’s base models. Your ownership of Custom Models is exercised through the Platform.

4.5 AI Output Limitations

You acknowledge and agree that:

  • No uniqueness guarantee. AI-generated outputs may bear similarities to outputs generated for other users, particularly when similar prompts, models, or input parameters are used. Scenario does not guarantee that any Generated Asset will be unique, original, or non-infringing.
  • No copyright guarantee. The intellectual property status of AI-generated content may vary by jurisdiction and is subject to evolving law. Scenario makes no representations regarding the copyrightability or intellectual property protection available for Generated Assets in any jurisdiction.
  • Your responsibility. You are solely responsible for evaluating and ensuring that your use of Generated Assets complies with applicable laws, does not infringe third-party intellectual property rights, and is appropriate for your intended purpose.

4.6 Your Content and Our AI

Your Content is processed to deliver the services you request. To improve our Platform and AI capabilities, we may use aggregated insights derived from how content is processed across the Platform. We do not sell Your Content or share it with other users.

Scenario may use anonymized, aggregated, non-content metadata (such as usage patterns, feature adoption metrics, and system performance data) to improve the Platform.

Customers with an Enterprise plan and Master Services Agreement (MSA) receive a contractual guarantee: none of the content they upload or generate will ever be used to train or improve other models or tools. This guarantee covers all models and tools marked “Enterprise Ready” in the Scenario console — over 95% of the Platform as of February 2026.

4.7 Feedback

If you provide Scenario with feedback, suggestions, ideas, or recommendations regarding the Platform (“Feedback”), you grant Scenario a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, modify, incorporate, and otherwise exploit such Feedback for any purpose, including improving the Platform, without any obligation or compensation to you. Feedback does not include Your Content or your Generated Assets.


5. Acceptable Use Policy

5.1 Prohibited Content

You agree not to use the Platform to create, upload, train on, generate, or distribute content that:

  • Depicts, promotes, or facilitates child sexual abuse material (CSAM) or the sexual exploitation of minors in any form;
  • Contains non-consensual intimate imagery or deepfakes of real individuals without their explicit, verifiable consent;
  • Constitutes or promotes hate speech, incitement to violence, terrorism, or extremist content;
  • Infringes upon the intellectual property rights, privacy rights, publicity rights, or other rights of any third party;
  • Is defamatory, fraudulent, deceptive, or misleading;
  • Violates any applicable local, state, national, or international law or regulation.

5.2 Prohibited Conduct

You agree not to:

  • Reverse engineer the Platform, including any AI models, algorithms, systems, or source code, whether through decompilation, disassembly, or any other means;
  • Extract or distill models: Use the Platform to extract model weights, replicate model behavior through systematic querying, or build competing AI models by distilling knowledge from Scenario’s models;
  • Build competing products: Use the Platform, its outputs, or insights gained from its use to develop, train, or improve a product or service that competes with the Platform;
  • Circumvent limitations: Bypass, disable, or interfere with usage limits, rate limits, access controls, security measures, or other technical restrictions of the Platform;
  • Resell access: Resell, redistribute, or provide unauthorized access to the Platform or its features to third parties, except as expressly permitted by your plan or a written agreement with Scenario;
  • Abuse infrastructure: Use the Platform in a manner that imposes an unreasonable or disproportionate load on Scenario’s infrastructure, or interfere with the operation, integrity, or performance of the Platform;
  • Automate without authorization: Use bots, scrapers, crawlers, or other automated means to access the Platform outside of the documented API;
  • Impersonate others: Misrepresent your identity or affiliation with any person or entity;
  • Prompt injection or adversarial attacks: Deliberately craft inputs designed to manipulate, bypass, or exploit the AI system’s behavior in unintended ways, including prompt injection attacks, adversarial examples intended to corrupt model behavior, or inputs designed to extract system prompts or internal configurations;
  • Output laundering: Use Generated Assets or Platform outputs to create training datasets for AI models that compete with or replicate the capabilities of the Platform, whether directly or through intermediaries;
  • Deepfakes of real individuals: Generate realistic depictions of identifiable real individuals without their explicit consent, regardless of whether the content is sexual or intimate in nature, except for clearly labeled parody, satire, or editorial commentary as permitted by applicable law;
  • Transmit malware: Upload or transmit viruses, malware, or other harmful code through the Platform.

5.3 Compliance with Laws

You are responsible for ensuring that your use of the Platform complies with all applicable laws and regulations in your jurisdiction, including but not limited to export control laws, data protection laws, intellectual property laws, and industry-specific regulations.

5.4 Enforcement

Scenario reserves the right to investigate and take appropriate action against any violation of this Acceptable Use Policy, including but not limited to removing content, suspending or terminating accounts, reporting to law enforcement, and pursuing legal remedies. Scenario may, but is not obligated to, monitor content uploaded to or generated through the Platform.

5.5 Appeals

If your content is removed or your account is suspended or terminated under this Acceptable Use Policy, you may appeal by contacting support@scenario.com.

within thirty (30) days of the action. Your appeal should include a description of the content or conduct at issue and an explanation of why you believe the action was taken in error. Scenario will review appeals in good faith and notify you of its decision within a reasonable timeframe. Scenario’s decision on appeal is final.

5.6 Reporting Violations

If you become aware of content or conduct on the Platform that violates this Acceptable Use Policy, you may report it to trust@scenario.com.

or through the reporting tools available within the Platform. Scenario will review reports and take appropriate action, but is not obligated to disclose the outcome of any review to the reporter.


6. DMCA and Copyright Policy

6.1 Respect for Intellectual Property

Scenario respects the intellectual property rights of others and expects users to do the same. We will respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act (“DMCA”) and other applicable intellectual property laws.

6.2 DMCA Takedown Notices

If you believe that content hosted on or generated through the Platform infringes your copyright, you may submit a DMCA takedown notice to our designated agent. Your notice must include:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
  • Identification of the copyrighted work claimed to have been infringed;
  • Identification of the material that is claimed to be infringing, with sufficient detail for Scenario to locate it on the Platform;
  • Your contact information, including name, address, telephone number, and email address;
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law;
  • A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

6.3 Designated Agent

DMCA notices should be sent to: Scenario Inc., Attn: DMCA Agent, 440 N Barranca Ave #9893, Covina, CA 91723, USA.

Email: dmca@scenario.com.

6.4 Counter-Notification

If you believe that content you submitted was removed or disabled by mistake or misidentification, you may submit a counter-notification to our designated agent. Your counter-notification must include:

  • Your physical or electronic signature;
  • Identification of the material that was removed or disabled and the location where it appeared before removal;
  • A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification;
  • Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal courts in the State of Delaware and that you will accept service of process from the person who submitted the takedown notice (or their agent).

Upon receiving a valid counter-notification, Scenario will forward it to the original complainant and restore the removed material within 10 to 14 business days, unless the complainant notifies us that they have filed a court action to restrain the allegedly infringing activity.

6.5 Repeat Infringer Policy

Scenario maintains a policy of terminating, in appropriate circumstances, the accounts of users who are repeat infringers of intellectual property rights. Scenario may also, at its sole discretion, limit access to the Platform or terminate the account of any user who infringes the intellectual property rights of others, whether or not there is any repeat infringement.


7. API Terms

7.1 API Access

Scenario provides a RESTful API that allows you to integrate the Platform’s capabilities into your applications, workflows, and pipelines. API access is available to users on eligible plans. API documentation is available at docs.scenario.com.

7.2 Authentication and API Keys

Access to the API requires authentication via API keys issued through your account. You are responsible for maintaining the confidentiality and security of your API keys. You must not share, publish, or embed API keys in publicly accessible code repositories or client-side applications. If you believe an API key has been compromised, you must revoke it immediately through your account settings and notify Scenario.

7.3 Rate Limits

API usage is subject to rate limits that vary by plan. Rate limits are designed to ensure fair access and Platform stability. Current rate limits are documented in the API documentation. Exceeding rate limits may result in throttled requests or temporary suspension of API access. Scenario reserves the right to adjust rate limits at any time.

7.4 Commercial Use

You may use the API and its outputs for commercial purposes within the scope of your plan. This includes integrating Scenario’s generation capabilities into your own products, services, games, and applications. You must comply with all applicable terms regarding Generated Assets (Section 4.3), Acceptable Use (Section 5), and your plan’s usage limits.

7.5 API Availability

While Scenario strives to maintain reliable API availability, the API is provided without guarantees of uptime unless your plan or MSA includes a specific Service Level Agreement (SLA). Scenario may modify, deprecate, or retire API endpoints with reasonable notice. We will provide at least ninety (90) days’ advance notice before introducing breaking changes to existing API endpoints and at least twelve (12) months’ notice before retiring an API version entirely. Non-breaking changes (such as adding new fields to responses or new optional parameters) may be made without prior notice. Deprecation notices will be published in our API documentation at docs.scenario.com.


8. Privacy and Data Protection

8.1 Privacy Policy

Your use of the Platform is subject to Scenario’s Privacy Policy, available at /privacy-policy.

The Privacy Policy describes how we collect, use, store, and protect your personal information. The Privacy Policy is incorporated into these Terms by reference.

8.2 Data Processing

To the extent that Scenario processes personal data on your behalf in connection with your use of the Platform, the parties may enter into a Data Processing Agreement (“DPA”). Enterprise customers may request a DPA as part of their MSA. For self-service customers, Scenario’s standard DPA (available upon request at privacy@scenario.com.

) applies where required by applicable data protection law.

8.3 Data Location

Your Content and Generated Assets are stored in cloud infrastructure located in the United States unless otherwise specified in your plan or MSA. By using the Platform, you consent to the transfer and processing of your data in the United States, subject to Scenario’s compliance with applicable data protection laws.

8.4 Data Breach Notification

In the event of a confirmed security breach that results in the unauthorized access, disclosure, or loss of your personal information, Scenario will notify affected users without undue delay and in any event within seventy-two (72) hours of becoming aware of the breach, to the extent required by applicable law. Notification will be provided via email to the address associated with your account.

8.5 International Users

If you access the Platform from the European Union, United Kingdom, or Switzerland, your rights under the General Data Protection Regulation (GDPR) and equivalent local legislation are described in our Privacy Policy. Where required by applicable data protection law, we will enter into Standard Contractual Clauses or, once certified, rely on our Data Privacy Framework certification to provide appropriate safeguards for international data transfers.

Scenario monitors developments in AI-specific regulation, including the EU Artificial Intelligence Act, and will update these Terms and our practices as necessary to comply with applicable requirements.


9. Third-Party AI Models and Services

9.1 Third-Party Models

Certain features of the Platform may utilize AI models provided by third-party providers (such as Fal, Replicate, and others). When you use features powered by third-party models, your inputs may be processed by those third-party providers in accordance with Scenario’s agreements with them.

Scenario maintains a model governance page within the Platform that identifies which features and models are powered by third-party providers. You may review this information before using any feature.

9.2 Third-Party Terms

Your use of features powered by third-party models is subject to any applicable usage policies of those providers, to the extent communicated by Scenario. Scenario is not responsible for the performance, accuracy, or availability of third-party models and does not warrant that outputs generated through third-party models will meet any particular standard.

9.3 Data Handling by Third Parties

Scenario selects third-party AI model providers that commit to not retaining or training on your input data. However, Scenario cannot guarantee the data handling practices of third-party providers beyond the terms of Scenario’s agreements with them. If data handling is a concern for your use case, please contact us at privacy@scenario.com.

to discuss your options.


10. Disclaimers

10.1 As-Is Basis

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SCENARIO DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

10.2 No Warranty on AI Outputs

SCENARIO DOES NOT WARRANT THAT GENERATED ASSETS WILL BE ACCURATE, COMPLETE, RELIABLE, ERROR-FREE, UNIQUE, NON-INFRINGING, OR SUITABLE FOR ANY PARTICULAR PURPOSE. AI-GENERATED OUTPUTS ARE PROBABILISTIC IN NATURE AND MAY CONTAIN ERRORS, ARTIFACTS, OR UNINTENDED CONTENT. YOU USE GENERATED ASSETS AT YOUR OWN RISK AND ARE SOLELY RESPONSIBLE FOR EVALUATING THEIR SUITABILITY FOR YOUR INTENDED USE.

10.3 No Guarantee of Availability

SCENARIO DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED. SCENARIO DOES NOT WARRANT THAT THE RESULTS OBTAINED FROM THE USE OF THE PLATFORM WILL BE ACCURATE OR RELIABLE.

10.4 Evolving Technology

You acknowledge that generative AI is a rapidly evolving technology. The capabilities, features, models, and outputs of the Platform may change over time. Scenario is not obligated to maintain any specific feature, model, or level of output quality indefinitely.


11. Limitation of Liability

11.1 Exclusion of Indirect Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SCENARIO, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, USE, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

  • Your use of or inability to use the Platform;
  • Any Generated Assets or other outputs produced by the Platform;
  • Unauthorized access to or alteration of your data or transmissions;
  • Any third-party conduct on or related to the Platform;
  • Any other matter relating to the Platform.

This applies regardless of the theory of liability (whether contract, tort, negligence, strict liability, or otherwise) and even if Scenario has been advised of the possibility of such damages.

11.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SCENARIO’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES YOU PAID TO SCENARIO DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

11.3 Basis of the Bargain

YOU ACKNOWLEDGE THAT SCENARIO HAS SET ITS PRICES AND ENTERED INTO THESE TERMS IN RELIANCE UPON THE DISCLAIMERS AND LIMITATIONS OF LIABILITY SET FORTH HEREIN, WHICH REFLECT A REASONABLE AND FAIR ALLOCATION OF RISK BETWEEN THE PARTIES AND FORM AN ESSENTIAL BASIS OF THE BARGAIN BETWEEN THE PARTIES.

11.4 Jurisdictional Limitations

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, SCENARIO’S LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.


12. Indemnification

12.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Scenario, its affiliates, and their respective directors, officers, employees, agents, and licensors (collectively, the “Scenario Parties”) from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or related to:

  • Your Content, including any claim that Your Content infringes or violates any third-party intellectual property right, privacy right, or other right;
  • Your Generated Assets, including any claim arising from your use, distribution, or commercialization of Generated Assets;
  • Your violation of these Terms, including the Acceptable Use Policy;
  • Your violation of any applicable law or regulation;
  • Your negligence or willful misconduct.

12.2 Indemnification Procedure

Scenario will promptly notify you of any claim subject to indemnification (provided that failure to provide prompt notice shall not relieve you of your indemnification obligations except to the extent you are materially prejudiced). You shall have the right to control the defense and settlement of any such claim, provided that you may not settle any claim in a manner that imposes obligations on Scenario or admits fault on behalf of Scenario without Scenario’s prior written consent.


13. Term, Termination, and Suspension

13.1 Term

These Terms are effective as of the date you first access or use the Platform and continue until terminated by either party in accordance with this section.

13.2 Termination by You

You may terminate your account at any time by deleting your account through your account settings or by contacting Scenario at support@scenario.com.

Termination does not entitle you to a refund of any prepaid fees. Upon termination, your access to paid features will continue until the end of your current billing period.

13.3 Termination by Scenario

Scenario may terminate or suspend your account at any time for any reason, including but not limited to:

  • Violation of these Terms, including the Acceptable Use Policy;
  • Non-payment of fees;
  • Extended inactivity (for Free Tier accounts);
  • Legal or regulatory requirements;
  • Discontinuation of the Platform or any material feature thereof.

Where reasonably practicable and not prohibited by law, Scenario will provide notice before terminating your account. In cases of serious violations (such as prohibited content under Section 5.1), Scenario may terminate or suspend your account immediately without prior notice.

For users on Paid Plans, Scenario will provide at least thirty (30) days’ prior written notice before terminating an account for convenience (i.e., for reasons other than violation of these Terms, non-payment, or legal/regulatory requirements). During this notice period, you may export Your Content and Generated Assets in accordance with Section 13.6.

13.4 Suspension

Scenario may suspend your access to the Platform, in whole or in part, if Scenario reasonably believes that:

  • Your account has been compromised;
  • Your use of the Platform poses a risk to the Platform, other users, or third parties;
  • Suspension is required to comply with applicable law or a court order;
  • You are in breach of these Terms.

Scenario will make reasonable efforts to notify you of the reason for any suspension and to restore your access promptly once the issue is resolved.

13.5 Effect of Termination

Upon termination of your account:

  • Your license to access and use the Platform terminates immediately;
  • Scenario will make Your Content and Generated Assets available for export for a period of thirty (30) days following the effective date of termination, after which Scenario may permanently delete your data;
  • You remain liable for any outstanding fees or obligations incurred prior to termination;
  • Sections of these Terms that by their nature should survive termination will survive, including but not limited to Sections 4 (Intellectual Property), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 15 (Governing Law), and 16 (General Provisions).

13.6 Data Export

During the thirty (30) day post-termination period, you may export Your Content and Generated Assets through the Platform’s standard export tools or by contacting support@scenario.com.

Scenario is not obligated to maintain or provide your data after this period.


14. Changes to These Terms

14.1 Right to Modify

Scenario reserves the right to modify these Terms at any time. We will update the “Last Updated” date at the top of these Terms when changes are made.

14.2 Notice of Material Changes

For material changes to these Terms — such as changes to pricing, intellectual property rights, liability provisions, or dispute resolution — Scenario will provide at least thirty (30) days’ advance notice before the changes take effect. Notice may be provided through the Platform (such as an in-app notification), by email to the address associated with your account, or by posting a prominent notice on our website.

14.3 Acceptance of Changes

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the Platform and terminate your account before the changes take effect.


15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law principles.

15.2 Informal Resolution

Before initiating any formal dispute resolution proceeding, the parties agree to attempt to resolve any dispute, controversy, or claim arising out of or relating to these Terms through good faith negotiation for a period of at least thirty (30) days after written notice of the dispute is provided to the other party.

15.3 Binding Arbitration

If a dispute cannot be resolved through informal negotiation within thirty (30) days, you and Scenario agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform (collectively, “Disputes”) shall be resolved exclusively through final and binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, rather than in court.

Arbitration Rules:

  • The arbitration shall be conducted by a single arbitrator selected in accordance with the JAMS Streamlined Rules;
  • The arbitration shall take place in Wilmington, Delaware, or, at your election, may be conducted remotely by videoconference;
  • The arbitrator shall apply Delaware law consistent with the Federal Arbitration Act and applicable statutes of limitations;
  • The arbitrator may award the same damages and relief that a court could award;
  • The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Fees: If you initiate arbitration, Scenario will promptly reimburse your filing fee unless the arbitrator determines that your claim is frivolous. Each party shall bear its own attorneys’ fees unless the arbitrator awards fees to the prevailing party as permitted by law.

15.4 Class Action Waiver

YOU AND SCENARIO AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both you and Scenario agree otherwise in writing, the arbitrator may not consolidate or join more than one person’s or party’s claims and may not otherwise preside over any form of a consolidated, representative, or class proceeding.

15.5 Mass Arbitration

If 25 or more similar arbitration demands are filed against Scenario within a 60-day period, those demands shall be considered “Mass Arbitration.” In such case, JAMS’s Mass Arbitration Procedures shall apply, and the parties agree to cooperate with JAMS to designate bellwether cases, coordinate proceedings, and achieve efficient resolution.

15.6 Opt-Out

You may opt out of the arbitration and class action waiver provisions of this section by sending written notice to legal@scenario.com.

within thirty (30) days of first accepting these Terms. Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, Disputes shall be resolved exclusively in the state and federal courts located in the State of Delaware.

15.7 Small Claims Exception

Notwithstanding the foregoing, either party may bring an individual action in small claims court for Disputes within the scope of that court’s jurisdiction.

15.8 European Union and United Kingdom Users

Notwithstanding the foregoing provisions of this Section 15, if you are a consumer located in the European Union or United Kingdom, nothing in this section shall deprive you of the protection afforded by mandatory consumer protection provisions of the laws of your country of residence, and you may bring or defend proceedings in the courts of your country of residence.

15.9 Injunctive Relief

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights or confidential information.


16. General Provisions

16.1 Entire Agreement

These Terms, together with the Privacy Policy, any applicable DPA, and any order forms or plan descriptions referenced herein, constitute the entire agreement between you and Scenario with respect to the subject matter hereof and supersede all prior or contemporaneous communications, understandings, and agreements, whether written or oral, between you and Scenario regarding such subject matter. For the avoidance of doubt, if you have entered into a separate MSA with Scenario, the MSA governs to the extent of any conflict with these Terms.

16.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.

16.3 Waiver

The failure of Scenario to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms must be in writing and signed by Scenario to be effective.

16.4 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms, in whole or in part, without Scenario’s prior written consent. Scenario may assign, transfer, or delegate its rights and obligations under these Terms without your consent, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Any attempted assignment in violation of this section is void.

16.5 Force Majeure

Scenario shall not be liable for any delay or failure to perform any obligation under these Terms (other than payment obligations) due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics or pandemics, war, terrorism, riots, embargoes, acts of governmental authorities, fire, floods, power outages, internet or telecommunications failures, cyber attacks, or disruptions to third-party infrastructure or AI model providers.

16.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms, except as expressly provided herein (such as the Scenario Parties identified in Section 12).

16.7 Notices

Notices to Scenario must be sent to support@scenario.com.

or by mail to Scenario Inc., 440 N Barranca Ave #9893, Covina, CA 91723, USA. Scenario may provide notices to you through the email address associated with your account, through in-app notifications, or by posting on the Platform.

16.8 Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations, including the U.S. Export Administration Regulations (EAR) and sanctions programs administered by the U.S. Office of Foreign Assets Control (OFAC). You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the export of the Platform is restricted or prohibited.

16.9 U.S. Government End Users

If the Platform is being used by or on behalf of the U.S. Government, it is provided with restricted rights, and its use, duplication, and disclosure are subject to the restrictions set forth in 48 C.F.R. 2.101, 12.212, 52.227-19, and DFARS 252.227-7013.

16.10 Relationship of the Parties

The relationship between you and Scenario is that of independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, franchise, employment, or fiduciary relationship between the parties.

16.11 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.


17. Contact Information

If you have questions, concerns, or feedback about these Terms or the Platform, please contact us:

Scenario Inc. — 440 N Barranca Ave #9893, Covina, CA 91723, USA

  • General Support: support@scenario.com
  • Privacy Inquiries: privacy@scenario.com
  • Copyright / DMCA: dmca@scenario.com
  • Trust & Safety: trust@scenario.com
  • Website: scenario.com

These Terms and Conditions are effective as of February 23, 2026.

Copyright 2024–2026 Scenario Inc. All rights reserved.